Praca za granicą Wólka Kosowska

Opis oferty pracy

Twój zakres obowiązków
Job responsibilities:
Housekeeping responsibilities
Managing housekeeping team
Quality control of housekeeping, in particular to ensure rooms meet standards before check-in
Overseeing housekeeping in common areas
Training and induction of new housekeeping staff
Ordering housekeeping supplies
Managing inventory in housekeeping supply rooms
Budget management for housekeeping
Maintenance and facilities responsibilities
Managing full-time and outsourced maintenance workers
Responsible for monitoring ongoing maintenance of rooms and common areas and ensuring quality of work
Responsible for receiving reports of maintenance issues from staff and responsible for prioritizing repairs
Pre-emotive maintenance around the hotel - spotting issues before they arise and cause problems for guests and making sure that they are resolved promptly
Prioritizing day to day maintenance alongside large maintenance and improvement projects
Overseeing renovations of rooms and common areas
Research and purchasing of maintenance supplies and equipment
Budget management for maintenance
Property Security
Responsible for ensuring CCTV are operating and covering the property
Overseeing reception and customer service
Undertake all training as required (upselling hotel products, selling additional services, following SOPs, especially upon check-in)
Ensuring that all guest information is recorded accurately (including nationality and contact information)
Responsible for communication between all departments in the hotel and Human Resources
Central point of communication between all operational departments in the hotel
Create and manage the weekly staffing plan for each location to ensure that staffing has low impact to p&L while maintaining high levels of service and experience
Revise and manage each location’s payroll, benefits, and incentive plans
Sourcing, managing, and obtaining contractors when necessary
As a visible manager around the hotel, dealing with guest inquiries, comments, and complaints
What you will need for the role:
- Previous experience in a hotel role (either as Front Office Manager, Operations Manager, or F&B Manager) and leading multiple departments and supervisors
- Sound financial management skills
- Strong people management and negotiation skills
- Excellent communication and customer service skills
- Ability to solve problems quickly and efficiently (time and cost)
- Creative and cultural sensitivity skills
- English speaker
- Ability to work under pressure
Nasze wymagania
What you will need for the role:
Previous experience in a hotel role (either as Front Office Manager, Operations Manager, or F&B Manager) and leading multiple departments and supervisors
Sound financial management skills
Strong people management and negotiation skills
Excellent communication and customer service skills
Ability to solve problems quickly and efficiently (time and cost)
Creative and cultural sensitivity skills
English speaker
Ability to work under pressure
To oferujemy
W razie pytań zapraszamy do kontaktu
+84 869 - pokaż numer telefonu -
O nas
Hotel znajduje się na wyspie Phu Quoc w Wietnamie